Communications Specialist – Store Operatioins, Golfsmith
- September 2009 to present
- Writing, designing, and distributing company-wide internal weekly newsletter
- Maintaining Store Operations intranet site
- Maintaining store calendar, coordinated tasking and timelines
- Directly addressed and forwarded store issues and questions to correct departments
Desktop publishing specialist, Team Member Communications, Wells Fargo
- June 2006 to January 2009
- Wrote for, designed, and lead distribution for company-wide internal monthly magazine, Connections (WINNER – Ragan Recognition Award, Best Employee Magazine), with a circulation of 160,000+ team members
- Lead initiative to offer magazine in electronic copy and publish on intranet site
- Worked with printing vendor to coordinate scheduling and payment
- Helped compile comprehensive “resource guide” and prepare electronic copy as permanent company resource
- Wrote shorter stories for intranet site, working with communicators from across the company in varying regions and business lines.
- Daily use of Photoshop, Quark, Illustrator, Contribute, Dreamweaver, Acrobat and Microsoft applications
- Five published stories given mentions in Ragan Communications newsletters as exceptional examples of employee communications. Copies available.
Intern, University of Texas McCombs School of Business
- Spring semester 2006
- Wrote news briefs, press releases, and other content for McCombs web site (see more writing samples)
- Published web content using Microsoft Front Page
- Wrote feature stories for McCombs School magazine, Texas
- Collaborated with public relations writer and magazine editor
- “In the News” (e-mail newsletter) briefs for February 2006, March 2006
Other published works
- University of Texas School of Journalism, two articles covering the Sixth International Symposium on Online Journalism
- The Texas Journalist, UT Journalism student publication (print and online)
Reader, Data Recognition Corporation
- Temporary position, April/May 2009
- Read standardized test responses in writing and reading comprehension
Teller, Wells Fargo
- December 2005 to June 2006
- Assited customers in regular bank transactions
- Gained experience in face to face sales skills
- Daily drawer balancing, constant money handling
Courtesy Booth/Cash Office Clerk, Randall’s Grocery
- November 2001 to December 2005
- Associate of the Month, June 2004
- President’s Award Winner for Outstanding Customer Service (from Safeway)
- Silver Award Winner for Outstanding Customer Service (from Randall’s)
- General tasks include answering phones, assisting customers, filing records
- Bookkeeping, including preparing documents and accounting
- Assisted in preparing signs for several store promotions
- Also worked in checking, sacking, and photo department
