Communications Specialist – Store Operatioins, Golfsmith

  • September 2009 to present
  • Writing, designing, and distributing company-wide internal weekly newsletter
  • Maintaining Store Operations intranet site
  • Maintaining store calendar, coordinated tasking and timelines
  • Directly addressed and forwarded store issues and questions to correct departments

Desktop publishing specialist, Team Member Communications, Wells Fargo

  • June 2006 to January 2009
  • Wrote for, designed, and lead distribution for company-wide internal monthly magazine, Connections (WINNER – Ragan Recognition Award, Best Employee Magazine), with a circulation of 160,000+ team members
  • Lead initiative to offer magazine in electronic copy and publish on intranet site
  • Worked with printing vendor to coordinate scheduling and payment
  • Helped compile comprehensive “resource guide” and prepare electronic copy as permanent company resource
  • Wrote shorter stories for intranet site, working with communicators from across the company in varying regions and business lines.
  • Daily use of Photoshop, Quark, Illustrator, Contribute, Dreamweaver, Acrobat and Microsoft applications
  • Five published stories given mentions in Ragan Communications newsletters as exceptional examples of employee communications. Copies available.

Intern, University of Texas McCombs School of Business

Other published works

  • University of Texas School of Journalism, two articles covering the Sixth International Symposium on Online Journalism
  • The Texas Journalist, UT Journalism student publication (print and online)

Reader, Data Recognition Corporation

  • Temporary position, April/May 2009
  • Read standardized test responses in writing and reading comprehension

Teller, Wells Fargo

  • December 2005 to June 2006
  • Assited customers in regular bank transactions
  • Gained experience in face to face sales skills
  • Daily drawer balancing, constant money handling

Courtesy Booth/Cash Office Clerk, Randall’s Grocery

  • November 2001 to December 2005
  • Associate of the Month, June 2004
  • President’s Award Winner for Outstanding Customer Service (from Safeway)
  • Silver Award Winner for Outstanding Customer Service (from Randall’s)
  • General tasks include answering phones, assisting customers, filing records
  • Bookkeeping, including preparing documents and accounting
  • Assisted in preparing signs for several store promotions
  • Also worked in checking, sacking, and photo department

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